Frequently Asked Questions
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Do I have to provide my own towels?
The only thing you need to bring/have is yourself (and your wallet!).
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I’m worried I will have to get undressed in front of someone.
Rest assured we will do the initial consultation then once that’s complete, we leave the room to let you get ready and onto the table where you can put the towel over you to cover you up.
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What should I wear?
All clients must wear underwear for any type of massage, and towels or draping are used over any areas that aren't being worked on. For sports massage, it helps if you bring shorts and a vest top or sports bra, since we do a posture and alignment assessment before you get on the table.
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I have a disability which means I cannot get onto a massage table or lie down, does this mean I can’t have a massage?
Not at all — massage is for everybody, and every body. There are a small number of medical conditions where massage isn't suitable, but ability isn't one of them.
We adapt to what works for you — some clients sit on their own bed, clothed; some use our massage chair; some are bed-bound, and we bring the treatment to them in their own environment.
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I’m getting on a bit and I can’t get myself onto the couches as they are quite high.
Don’t worry, we provide a step for anyone that needs it to help. We are also on hand if you wish us to help you.
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When will I be able to go running again?
We are often asked this, but we cannot give you a specific recovery timescale. Every person and every situation is different, and returning to running will depend on the nature of the problem, how it is progressing and the advice of any healthcare professional involved. Where massage is appropriate, it may support comfort, relaxation and ease of movement alongside suitable self-care or rehabilitation.
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I’ve done something to my knee, can you tell me what?
As massage therapists, we cannot diagnose an injury or medical condition. We can listen to what you have been experiencing and discuss whether massage may be appropriate to support comfort and ease of movement. If the problem is new, severe, worsening or affecting your ability to use the joint, we may recommend seeking advice from a GP, physiotherapist or another suitably qualified healthcare professional before booking.
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Can I get emergency treatment?
Massage is not an emergency treatment. If you have recently injured yourself, please contact us before booking so that we can discuss what has happened and whether massage would be appropriate. New or acute injuries—particularly those involving severe pain, significant swelling, loss of movement or an inability to bear weight—should be assessed by an appropriate healthcare professional.
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If you still have questions please do not hesitate to get in touch.